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Having the right equipment is a critical component of a successful CSP Agent. We have put this policy together to help ensure CSP Agents are set up to effectively service one, or more, of the great client programs in our roster. To use our Client's Platform, the system and equipment requirements on this page must be met. It is important to remember these are the minimum requirements needed to use our Client's Platform only.
Certain client programs may have additional requirements above and beyond the ones listed in this policy. All agents should review the Opportunity Announcement for the client program they are interested in servicing - in addition to this policy - prior to enrolling in a certification course.
• A desktop/tower computer with a separate monitor is recommended.
• Dual boot machines, Netbooks, and Tablets are prohibited from use.
• All-in-One computers are not currently compatible with any client programs.
• Depending on what client program a call center chooses to service, the use of our Client's
Secure Desktop (ASD) may be required
Click below to find acceptable call center equipment with Agent Pricing.